Real-World Benefits of Implementing TOM with CCPPOLDAT
In Parts 1 & 2 of this series we’ve explored the basics of the Target Operating Model (TOM) and the POLISM framework.
Now, let’s look at the CCPPOLDAT model and the real-world benefits of implementing TOM in your organisation.
Customer
Focus on customer needs and expectations
Align products and services to enhance satisfaction
Channel
Define the skills, tools, and competencies required
Ensure readiness to meet business objectives by designing appropriate ways of capturing stakeholder value to attract customer revenue to your organisation.
Processes
Streamline operations to reduce costs and increase productivity
Maintain consistency and quality
People
Outline roles, responsibilities, and structures
Foster a culture of collaboration and innovation
Organisation
Ensure alignment between organisational structure and strategy
Support effective decision-making and resource allocation
Location
Determine optimal geographical setup and resource distribution
Facilitate global operations and local market needs
Data
Manage data flow, storage, and governance
Leverage accurate data for strategic planning and operational excellence
Applications
Specify the technology and systems supporting operations
Drive digital transformation and innovation
Technology
Integrate and manage IT infrastructure
Support business agility and scalability
By adopting the CCPPOLDAT model within a comprehensive TOM, businesses can transform their operations to be more resilient, competitive, and customer focused.
Ready to unlock the potential of TOM in your organisation?
The Sixsess Consultancy offers both in-organisation and offsite three-day TOM training courses.
Learn more about our comprehensive training programs – click the “Get Started” button on The Sixsess Consultancy LinkedIn page or call us on 023 8212 1891.
And take a look at our About page:
What benefits do you see in a well-structured TOM? Let’s discuss in the comments below…..
Barry Eustance CMgr MCMI
The Sixsess Consultancy
Empowering Clients to Seize Opportunity from Change
Aviation & Airline | Change & Transformation | Business | Management
