Strategy means nothing if you don’t measure performance.
Many businesses fail because they assume their strategy is working—without actually tracking progress.
How do you know if your strategy is effective?
By measuring Key Performance Indicators (KPIs) such as:
- Revenue growth and profitability.
- Customer retention and satisfaction (NPS scores).
- Operational efficiency (cost per transaction, process speed).
Other tools include:
- The Balanced Scorecard (measuring financial, customer, internal process, and growth perspectives).
- OKRs (Objectives and Key Results) (used by companies like Google to ensure clear, measurable goals).
Great businesses continuously review and refine their strategy based on data.
That’s why The Sixsess Consultancy’s Business Growth Masterclasses focus on performance measurement and strategic adjustments:
For SMEs, founders, and entrepreneurs:
Learn more:
https://sixsess.org/training/business-growth-masterclass-for-smes/
For professional consultants and strategists:
Learn more:
https://sixsess.org/training/business-growth-masterclass-for-enterprise-organisations/
For further insights into business growth and strategy, please also take a look at our strategic partners and courses co-facilitators StratNavApp.com
https://www.stratnavapp.com/Articles
and our own guides:
Are you measuring the right strategic KPIs? Let’s discuss!
Thank you.
Barry Eustance CMgr MCMI
Principal Consultant
The Sixsess Consultancy
https://sixsess.org/
clientservices@sixsess.org
Tel: +44 23 8212 1891
