Target Operating Model (TOM) Guides
GUIDES
Browse through our collection of guides which explain how to design and implement a successful TOM for your organisation.



What Is a Target Operating Model? Understanding the Basics
Start with the foundational knowledge you need. This beginner-friendly guide breaks down what a TOM is and why it matters, serving as a perfect entry point into more complex TOM concepts.

Is a Target Operating Model Right for My Organisation?
Determine if adopting a TOM is the right strategy for your business by exploring the benefits, challenges, and practical considerations outlined in this comprehensive guide.

How to Build a Target Operating Model: A Step-by-Step Guide
Gain an in-depth understanding of the key elements that make up an effective TOM. This guide provides detailed insights into structuring your operating model for optimal performance.

Model Canvases For Operational Change
Learn how to leverage the Business Model Canvas, Operating Model Canvas, and CCPPOLDAT frameworks to create clear roadmaps, iterate for success, and achieve effective organizational change.

Strategy in the Context of Operating Model Design
Learn why strategies fail and how to connect them to operating model design. Discover key steps for defining goals, value stakeholders, and creating value offers for successful transformation.

The Importance of IT in Operating Model Design
Explore how a design thinking approach to IT can align technology with value delivery. Learn about Build, Purchase & Use, Adapt & Configure, and Stitch & Integrate options for effective operating model design.

Organisation and the Operating Model
Discover how to design an organizational structure that supports value delivery. Learn key principles, balancing cost, control, and value, and practical steps to optimize your operating model.

The Pitfalls of Methodology-Driven Business Change
Learn how to apply business change methodologies effectively, avoid ‘worthy’ activity, and drive real value without unnecessary cost and bureaucracy.

Importance of Location in Operating Model Design
Explore how location decisions impact value delivery, resource efficiency, and organizational success, with insights from the Operating Model Canvas.

Mastering Supplier Dimensions in Target Operating Models
Discover a comprehensive analysis of supplier dimensions in operating models, including the Supplier Matrix, VIRO Framework, and Kraljic Matrix.

A Practical Guide to Redesigning Your Organisation
Learn how to navigate transformational change with a structured framework for aligning strategy, design, implementation, and management.

Charting supplier relationships in the operating model design
For more expert guidance, visit our full collection of guides covering essential topics in change management and strategic business solutions.