Rethinking Target Operating Models: Flexibility Over Formality

David Winders delves into the complexities of organisational design and business architecture, making a compelling case for Target Operating Models (TOMs) as essential tools for turning strategy into action.

David unpacks the real purpose of a TOM-not as a rigid framework, but as a practical means of linking ambition to day-to-day operations.

Rather than relying on a single methodology, he advocates for a more adaptive, analytical approach that prioritises understanding over formal compliance.

It’s not about using the ‘right’ framework; it’s about using what works.

A highlight of the discussion is the growing role of visual canvases in business modelling.

In particular, David explores the Operating Model Canvas as a method for grounding strategic ideas in operational reality.

These canvases allow cross-functional teams to share language and focus, especially when paired with structured techniques like CCPPOLDAT, which encourages deep organisational insight from multiple viewpoints.

Throughout the conversation, David draws a clear contrast between traditional, certification-focused TOM training and the approach favoured by The Sixsess Consultancy.

Rather than offer rote models or linear toolkits, The Sixsess Consultancy helps organisations design TOMs through critical analysis, stakeholder alignment, and tailored facilitation-equipping leaders to choose and apply the right techniques for their specific environment.

The conversation touches on when to use strategy mapping versus value stream analysis, how canvases shift stakeholder engagement, and why many forward-thinking organisations are now seeking out TOM training that is less about credentials and more about capability.

Explore The Sixsess Consultancy’s Target Operating Model Course:

Topics Covered

00:00 – Understanding Business Architecture vs. Organisational Design
00:57 – The Role and Flexibility of Target Operating Models
01:54 – Canvases and Their Impact on TOM Development
02:57 – Introducing CCPPOLDAT for Cross-Functional Insights
06:05 – Certification vs. Critical Thinking in TOM Training
08:05 – Organisations Using the Sixsess TOM Course
09:11 – Applying Andrew Campbell’s Operating Model Canvas
12:28 – Strategy Mapping or Value Stream Analysis?
13:23 – Where to Learn More

Keywords

Organisational design, business architecture, target operating model, CCPPOLDAT, operating model canvas, Andrew Campbell, Sixsess Consultancy, TOM course, business modelling, strategic execution, value stream analysis, strategy mapping, leadership training, stakeholder engagement, transformation tools