Why SMEs Need a Target Operating Model (“TOM”) to Thrive

Too often, the term “Target Operating Model” (TOM) is seen as something only large, complex enterprises need.

But that couldn’t be further from the truth.

Small and medium-sized enterprises (SMEs) can benefit just as much—if not more—from the clarity and efficiency that a well-designed TOM provides.

For SMEs, resources are often stretched, and every decision carries significant weight.

A TOM acts as a blueprint, aligning your business strategy with your day-to-day operations, ensuring that every effort drives measurable results.

It helps SMEs avoid the common pitfall of working in silos or relying on outdated processes, which can quickly stifle growth.

What makes TOM especially valuable for SMEs is its scalability.

You don’t need a multi-million-pound budget to map out your operating model.

Instead, the focus is on agility—building a framework that evolves as your business grows.

It brings structure without stifling innovation, enabling you to scale smartly and sustainably.

Whether it’s clarifying roles, streamlining processes, or leveraging the right technology, a TOM sets the foundation for long-term success.

For SMEs, it’s not about adding complexity; it’s about bringing clarity and direction—so you can compete effectively, innovate confidently, and grow deliberately.

Why leave the benefits of alignment and focus only to the big players?

Want to explore how a TOM could transform your operations?

Join us on one of our Target Operating Model courses or call us to arrange your own organisation’s bespoke in-house Target Operating Model course:

https://sixsess.org/tom-courses-q4-2024/

Take a look at The Sixsess Consultancy’s “Insights” Blog:
https://sixsess.org/insights-blog/

Or our more detailed “Guides” section:
https://sixsess.org/guides/

Barry Eustance
Principal Consultant
The Sixsess Consultancy
Tel:023 8212 1891
Email: clientservices@sixsess.org

Chris Fox, of StratNavApp.com, our Strategic Partner, also explains how TOM fits into a strategy here:
https://www.stratnavapp.com/Articles/stratchat-operating-models

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