The future of Target Operating Models (TOM) is being shaped by powerful emerging trends that demand agility, innovation, and a forward-thinking approach.
As organisations face rapid technological advancements, shifting customer expectations, and increased global interconnectivity, their TOM must evolve to stay competitive.
One critical trend is the rise of AI and automation, which is transforming operations by driving efficiency and enabling data-driven decision-making.
TOMs will need to integrate these technologies seamlessly, creating a balance between human-centric and automated processes.
Another is the growing emphasis on sustainability and ESG commitments. TOMs will increasingly incorporate environmentally conscious practices, aligning operations with regulatory and societal expectations while enhancing long-term resilience.
The trend towards remote and hybrid work models is also reshaping organisational design.
TOMs of the future will prioritise flexibility, supported by digital infrastructures that empower a distributed workforce while maintaining productivity and engagement.
Finally, stakeholder-centricity will remain paramount.
Remember, stakeholders are real people, with real emotions, real views, real lives, real capabilities and real expectations.
TOMs must be designed to deliver exceptional, personalised experiences, leveraging real-time data and customer insights to adapt quickly to changing preferences.
Staying ahead requires leaders to continuously reassess and adapt their TOM.
The Sixsess Consultancy helps organisations future-proof their operating models, ensuring they are ready to thrive in an accelerating world.
Clarity starts with the right foundation.
Join us on one of residential courses or call us to arrange your own organisation’s bespoke in-house:
Target Operating Model Course:
https://sixsess.org/tom-courses-q4-2024/
Barry Eustance
Principal Consultant
The Sixsess Consultancy
Tel:023 8212 1891
Email: clientservices@sixsess.org https://sixsess.org.
The Sixsess Consultancy’s “Insights” Blog:
https://sixsess.org/insights-blog/
Or our more detailed “Guides” section:
Chris Fox , of StratNavApp.com, our Strategic Partner, also explains how TOM fits into your strategy here:
https://www.stratnavapp.com/Articles/stratchat-operating-models
