How can organisations design a Target Operating Model (TOM) that aligns with their strategic goals?
The POLISM framework — Process, Organisation, Location, Information, Suppliers (Sourcing), and Management — offers a structured approach to TOM design, ensuring every aspect of operations works in harmony.
Here’s how POLISM supports TOM development:
Process defines the workflows that drive operations, ensuring efficiency and consistency.
Organisation establishes clear roles and responsibilities, aligning every function with strategic objectives.
Location focuses on optimising the placement of resources—physical or digital—for maximum impact.
Information ensures data is effectively managed to support decision-making and TOM goals.
Suppliers (Sourcing) addresses the management of external resources, ensuring alignment with operational priorities.
Management oversees all components, driving performance and accountability.
POLISM isn’t a rigid framework; it’s adaptable.
For instance, a multinational business may prioritise Location and Suppliers/Sourcing, while a tech company might emphasise Process and Information.
This flexible approach allows organisations across industries to design TOMs that are robust, scalable, and aligned with their unique needs.
Could POLISM help your organisation optimise its operating model?
Discover how this framework can transform your operations here:
The Sixsess Consultancy’s “Insights” Blog:
https://sixsess.org/insights-blog/
Or our more detailed “Guides” section:
and/or join us on one of our residential courses or call us to arrange your own organisation’s bespoke in-house:
Target Operating Model Course:
https://sixsess.org/tom-courses-q4-2024/
Barry Eustance
Principal Consultant
The Sixsess Consultancy
Tel:023 8212 1891
Email: clientservices@sixsess.org https://sixsess.org.
Chris Fox , of StratNavApp.com, our Strategic Partner, also explains how TOM fits into a strategy here:
https://www.stratnavapp.com/Articles/stratchat-operating-models
