Implementing a Target Operating Model (TOM) can transform operations, but it often comes with unique challenges.

Anticipating these obstacles is key to a smooth rollout. Here are some common challenges and how to manage them:

Employee Resistance:

Change can create uncertainty. Proactively build understanding and communicate clearly to minimise resistance and gain team support.

Functional Misalignment:

TOM implementation can lead to misaligned processes if not managed properly.

Ensure coordination across functions for consistent adoption.

Budget Constraints:

Limited resources can hinder TOM implementation.

Prioritise critical actions and allocate budgets strategically to mitigate financial pressures.

Risk Management Strategies:

Engage stakeholders early, provide adequate training, and set performance metrics to monitor progress.

Using frameworks like CCPPOLDAT+ helps address risks in areas such as processes and data security.

Tools for Monitoring:

Establish KPIs to track TOM’s effectiveness and identify areas for improvement, making it easier to adapt and maintain alignment with objectives.

Proactive risk management helps organisations tackle these challenges head-on, ensuring TOM implementation achieves its goals while enhancing operational efficiency.

Ready to strengthen your TOM approach?

You can read our articles on this subject here – The Sixsess Consultancy’s “Insights” Blog:

https://sixsess.org/insights-blog/

Or our more detailed “Guides” section:

https://sixsess.org/guides/

and/or join us on one of our residential courses or call us to arrange your own organisation’s bespoke in-house Target Operating Model course:

https://sixsess.org/tom-courses-q4-2024/

Chris Fox , of StratNavApp, our Strategic Partner, explains how TOM fits into a strategy here:

https://www.stratnavapp.com/Articles/stratchat-operating-models

Barry Eustance
Principal Consultant
The Sixsess Consultancy
Tel:023 8212 1891
Email: clientservices@sixsess.org