Summary
In this episode of the Just Great People podcast, Barry Eustance interviews Marcellus Lindsay, an implementation specialist, who shares his journey through various industries and his insights on change management.
Marcellus emphasises the importance of understanding the people side of change, effective communication, and the need for engagement and trust within organisations.
He discusses the ADKAR model for change readiness and highlights the common disconnects between leadership and frontline employees. The conversation concludes with a focus on the art and science of change management and the necessity of involving stakeholders in the process.
Takeaways
Marcellus believes in continuous learning and curiosity.
Change management involves understanding the people side of projects.
Effective communication is crucial for successful change. Engagement and trust can significantly impact project outcomes.
ADKAR is a valuable framework for managing change.
Resistance to change often stems from a lack of understanding.
Corporate communications should focus on listening, not just transmitting information.
Involving stakeholders leads to better change outcomes. Trust within teams can speed up processes and reduce costs.
Change management is both an art and a science.
Titles
Overcoming Resistance to Change
Understanding the People Side of Change
Sound Bites
“I believe that we’re on a journey that we’re always learning.”
“Change management is the other side of the coin.”
“People want to feel heard and valued.”
Chapters
00:00 Introduction to Implementation and Change Management
03:19 Career Journey and Learning from Experience
06:12 Understanding Change Management and Its Importance
11:52 The Role of Communication in Change
17:24 Resistance to Change and Engagement Strategies
23:21 The Science of Change and Future Conversations
28:01 JGP Live Outro 090824 V1.0.wav
Useful Links
Marcellus Lindsay Website https://lindsaycs.com/marcelluslindsay/
Marcellus Lindsay LinkedIn / marcelluslindsay
The Sixsess Consultancy Website https://sixsess.org/
Barry Eustance’s LinkedIn / barry-eustance
Oxford Review Website https://oxford-review.com/
Keywords
Implementation specialist, change management, project management, organisational change, communication, ADKAR, engagement, resistance to change, leadership, transformation