Summary

In this conversation, Barry Eustance interviews David Winders about business architecture and target operating models.

They discuss the difference between business architecture and organisational design, the purpose of creating a target operating model, the best methodology for building a target operating model, the use of canvases in target operating model development, the concept of CCPPOLDAT, the difference between success consultancy courses and certification-based courses, organisations that have commissioned target operating model courses in the past, the role of Andrew Campbell’s operating model canvas in target operating model thinking, and the comparison between strategy mapping and value stream analysis as methodologies or tools for strategy.

Takeaways

• Business architecture and organisational design are similar concepts, with different labels used by different backgrounds of people.

• A target operating model is created to convert a strategy document into actionable tasks for transformation.

• The best methodology for building a target operating model depends on the preferences and comfort of the organisation and its people.

• Canvases, such as the business model canvas and Andrew Campbell’s operating model canvas, can be helpful in developing a target operating model.

• CCPPOLDAT is a technique for creating cross-functional views in target operating models.

• The Sixsess Consultancy courses offer a more comprehensive and critical approach to target operating model training compared to certification-based courses.

• Large financial service organisations, public sector entities, transportation providers, and outsourcing companies have commissioned target operating model courses in the past.

• Andrew Campbell’s operating model canvas expands on the business model canvas and provides more detail for target operating model thinking.

• Strategy mapping and value stream analysis are both valuable methodologies for strategy, with different focuses and perspectives.

Titles

• The Role of Canvases in Target Operating Model Development

• Exploring CCPOLDAT: A Technique for Cross-Functional Views

Sound Bites

• “Most people create a target operating model because they want to convert their strategy document into something to inform the transformation.”

• “The best methodology is the one that the people using in the organisation like and feel comfortable with.”

Chapters

00:00 Understanding the Difference Between Business Architecture and Organisational Design

01:03 The Purpose and Methodology of Creating a Target Operating Model

02:22 The Role of Canvases in Target Operating Model Development

03:44 Exploring CCPOLDAT: A Technique for Cross-Functional Views

07:54 Comparing Success Consultancy Courses and Certification-Based Courses for Target Operating Models

12:07 Organisations That Have Commissioned Target Operating Model Courses

14:20 The Benefits and Application of Andrew Campbell’s Operating Model Canvas

18:10 Strategy Mapping vs. Value Stream Analysis: Choosing the Right Methodology for Strategy

Useful Links

The Sixsess Consultancy’s Target Operating Models (TOM) In-house (“on site”) and Residential Courses

Keywords business architecture, organisational design, target operating model, methodology, canvases, CC Poldat, success consultancy courses, certification-based courses, Andrew Campbell’s operating model canvas, strategy mapping, value stream analysis